Aug 22, 2023 | Uncategorized
Our NEW Seniors Package
We’ve got more good news to share with everyone in town. As of today we are officially launching pre-sales for our new Seniors Package. This package includes all the same great value you’re used to, with the huge addition of our home phone service!
We haven’t begun connecting customers to our home phone services just yet, but if you’ve been waiting for us to support your home phone to make the switch, then get yourself set up on pre-sale for our seniors package now and we will connect you as soon as we begin to roll our connections. As an added bonus, we will also port your existing home phone number for FREE to make the switch as painless as possible.
If you’re a senior in Valleyview looking to get connected to world-class internet at an affordable rate, then this is our best package for you. Pick any package, enjoy 15% off your monthly price, free install, free network protection and free home phone, with a hands on install and walkthrough of your WiFi form our awesome field technicians.
We can’t wait to connect more of Valleyview – call us today to get signed up on pre-sale at 1-888-236-2947.
Jun 25, 2021 | Uncategorized
Secure Free Installation Promotion
If you sign up NOW, you get FREE installation on your package, which saves you $150. This promotion has been extended, but it won’t last forever!
You Do Not Pay Until the Service is Installed
By signing up, you’re only picking your super-fast packages (and any valuable add-ons). This ensures you’re on our list and your home or business is slated to have fiber installed. Your monthly charges will only start once the installation of your hardware is complete and you begin using your service.
You Can Change Your Plan Any time Before Sign-Up
All of our plans feature cutting edge service with super-fast symmetrical speeds. For example, this means on our Aurora 100 package you’ll receive 100Mbps download AND upload (one of the many benefits of fiber). We don’t want to stop you from going even faster though, so feel free to upgrade any time before we install your services! Simply email our customer support at Support@CanadianFiberOptics.ca or contact your Community Ambassador!
It Helps Us Help You
We’re working hard to build fiber in (insert community name) as fast as possible and believe it or not, the more people that sign up – the easier our job is. It allows us to make efficient use of our labor and equipment – which allows us to offer our FREE installation promotion and hook up your services faster!
If you sign up after our crews are in your neighborhood, there may be a longer delay in getting your internet installed as we prioritize our workforce in the areas that they are working in. If you need an internet upgrade and now is truly the best time to sign up!
Nov 15, 2019 | Uncategorized
Not all internet options are created equal. All it takes is one missed virtual meeting or one lagging video game to realize that your current internet speeds may not be sufficient. If you aren’t happy with your current speeds, you may want to look into other options. But which service is best for you? Let’s explore the speed, reliability, and bandwidth of the three major service delivery options—landline telephone line (DSL), cable TV line (cable), and fiber-optic line (fiber)—to understand why fiber is the clear choice for today’s citizens of the internet.
Internet Speed
Fiber-optic broadband, which uses glass, offers faster internet speeds over greater distances than its copper-based competitors such as DSL and cable. “Fiber to the Home” (FTTH) internet service providers (ISP) boast gigabit-level speeds up into the 100–1,000 Mbps range—several times faster than the maximum offered by its counterparts. Comparatively,DSL speeds max out at about 45 Mbps, while cable hits top speed at 300 Mbps. While that may sound like more than you’ll ever need, the capacity and speed of cable and DSL fluctuate during times of demand, which can leave you lagging when you have a pressing deadline or virtual meeting to attend.
Internet Reliability
Simply put, if reliability is important to you, choose fiber. DSL and cable experience significant slowdowns during peak hours and during extreme weather conditions such as drastic temperature changes and flooding. Fiber alone withstands all of these conditions, including the heave usage of peak hours. Keep in mind that unplanned downtime adds a serious cost to both your productivity and bottom line.
Internet Usage
Don’t make the mistake of underestimating your internet usage. The reality of technology advancements is that most of us are now high-capacity users. How many desktops, laptops, tablets, phones, and gaming systems are competing for bandwidth in your home? Do you stream Netflix or Hulu or videos on YouTube? Do you play video games or games on your phone? Do you have a security system or a video doorbell monitor that requires internet connection to function? What about a home assistant device? Even smart appliances like washers, dryers, and refrigerators usually need an internet connection. As we get more connected, a lightning-fast internet connection becomes increasingly important.
Ready to make the switch to fiber? Sign up today!
Nov 15, 2019 | Uncategorized
The future of the internet is sharing―from capturing Instagram-worthy meals to enjoying video chats with friends―and Northern Lights Fiber’s unmatched upload speeds make that future a reality.
Here are a just few ways Northern Lights Fiber’s fast, reliable upload speeds make your life easier:
Video chat and live sharing
Skype, FaceTime, and other video messaging services all require robust upstream connections to ensure clear audiovisual quality and to prevent freezing and blackouts. Sharing big news on Facebook or Instagram Live also works better with greater upload speed.
Working or going to school from home
You need a robust upstream connection to interact with colleagues during video conferences, collaborate on team projects, and share important files. Online studies also can tax your upstream connection, especially if you join a virtual classroom or share large portfolios.
Keeping family, friends, and followers in the loop
Upload new videos to YouTube or share photographs with Flickr faster with a better upstream connection.
Faster data backups and online file synching
If you back up your data with a service like Backblaze or Carbonite, you need upload speed that meets basic requirements to ensure your data is protected quickly and without glitches. File and photo synching services like Dropbox, Google Photos, and Microsoft OneDrive all require a minimum of 5 Mbps upload speed to operate properly, and the more upload capacity available, the faster these services can sync and share files.
Online gaming, remote security and much more…
From online gaming to connected security systems that send real-time images through an internet connection, a fast upload connection is key to ensuring all your interactive online activities function well.
Nov 15, 2019 | Uncategorized
Testing the speed of your internet connection is easy, but it’s also easy to misunderstand the results. Your devices — TVs, routers, smartphones, laptops, desktops, etc. — have different capabilities, and you can get different results on each one, even while using the same internet connection.
This is particularly noticeable to users taking advantage of higher speed packages offered by Northern Lights Fiber.
Here are a few things to keep in mind when evaluating your speed test results:
HARD-WIRED VS. WIRELESS
That old-school cord-and-plug is simply more reliable than WiFi (wireless) connectivity. Even those super-fast 1 Gbps connections, now widely available across the country, won’t test out at higher than 500 to 700 Mbps when tested over WiFi. For the most accurate speed test result you must test with a hard-wired device.
Why? Because there are nearly endless variables that can negatively affect a WiFi signal, everything from nearby construction or the wireless printer in the home office to a baby monitor or microwave in use in the home.
Keep in mind that one limitation with a hard-wired connection is testing with a device that has a 100 Mbps NIC (Network Interface Card). This can cause you to consistently receive speed test results at 90-98 Mbps. Northern Lights Fiber recommends testing on a device that has a 1 Gbps NIC.
POSSIBLE PROBLEMS AFFECTING SPEED AND SPEED TESTS
Slow internet speeds are sometimes caused by malware such as adware and viruses. There are several free and inexpensive programs and apps to deal with that, and they’re important to use for many reasons.
This also sounds obvious, but it’s very easy to overlook any ongoing downloads or programs like video chat that may be turned on while you’re conducting a speed test on your device. Close these applications, reboot your device, and test again.
Even the browser you use — Chrome, Firefox, Safari, Microsoft’s new Edge, etc. — can affect your test speed. Try different browsers to see if that’s the case on your system.
If you have a WiFi extender, make sure you turn it off before you run a speed test. Otherwise, your computer may test the wrong connection.
This brings us to a final point about equipment. Technology advances constantly, and many older routers and computers simply cannot take full advantage of the blazing speed and bandwidth of today’s fiber broadband connectivity.
When you’re ready to upgrade your technology, make sure your new equipment has the network cards and internal processing power that can leverage the speed of market-leading fiber broadband like that from Northern Lights Fiber.
